Thiruvananthapuram: Asserting that clean and quality food is not a privilege but a right of every citizen, the Kerala government has strengthened its efforts to ensure food safety through a dedicated public grievance system. Citizens can now easily report any instance of food adulteration or hygiene violation by dialling the toll-free number 1800 425 1125 or logging on to the official portal https://www.eatright.foodsafety.kerala.gov.in.

This proactive initiative, spearheaded by the state’s Food Safety Department, empowers the public to actively participate in the mission to guarantee safe food for all. Through the portal, users can submit complaints supported by photos and videos, helping officials take swift action. Whether it's a substandard meal served at a restaurant, expired goods on a store shelf, or unhygienic practices in a food outlet, consumers are encouraged to speak up.

One of the notable features of the portal is its transparency and accessibility. Complainants can track the progress of their registered complaints and receive updates on the actions taken by the authorities, bringing accountability and responsiveness to the forefront.

Officials emphasize that ensuring food safety is not just a responsibility of producers and regulators but a collective duty, and public vigilance is essential in building a healthier society. The government reiterates that safe food is not negotiable—it is a basic human right that should be upheld at every step of the food chain.