Washington: Amazon Web Services (AWS), the cloud computing arm of the tech giant, experienced a major global outage on October 20, 2025, affecting a wide range of websites and applications. The disruption was primarily reported in the US-EAST-1 region, causing increased error rates and slowdowns across several services.
The outage impacted popular gaming platforms including Fortnite, Roblox, Clash Royale, and Clash of Clans.
Financial and payment services such as Venmo, Chime, and Robinhood also faced operational difficulties, while cryptocurrency exchange Coinbase reported interruptions. AI service Perplexity AI confirmed disruptions linked to the AWS outage. Even Amazon's own services, including its shopping website, Prime Video, and Alexa, experienced issues.
AWS acknowledged the problem, stating that multiple services in the US-EAST-1 region were experiencing high error rates and latency. The company has not yet provided a detailed explanation for the outage or a timeline for full restoration.
The incident highlights the critical role AWS plays in supporting the digital infrastructure of numerous global services. While some platforms have begun to recover, the full impact and duration of the outage remain uncertain.